Director of Community Relations and Noise Programs

WHO ARE WE?

Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.

THE POSITION

This position plans and directs the strategy for the Community Relations Department, including internal and external communications, community relations and outreach, internal and external branding, noise abatement and programs related to maintaining the Authority’s engagement and responsiveness to the community.

Some of the position duties include:

• Serves as an authorized spokesperson for the organization and is the public and media contact for information on airport press releases, inquiries, events and emergencies.
• Maintains positive relationships with community stakeholders, such as homeowners’ associations, school leaders, business owners, and government officials for the benefit of NAA.
• Develops, promotes, and delivers informative and impactful internal and external communications to educate others about NAA’s services, as well as general aviation, airport operations and noise abatement programs.
• Develops, implements and monitors proactive and progressive noise abatement programs.
• Develops media strategies for promoting the NAA and its programs.
• Ensures integrity of the Authority’s family of brands to maintain consistency in internal and external promotional items and communications throughout the organization.

REQUIREMENTS

• Must demonstrate exceptional customer service and clear communication skills, negotiating and advocating both written and oral. Must have ability to listen to citizens patiently and compassionately while maintaining appropriate boundaries.
• Demonstrated skill in directing and managing staff efficiently and effectively.
• Bachelor’s degree (B.A.) from a four-year college or university in aviation management, communications, public relations, business or public administration, or another appropriate field.
• Five or more years of progressively responsible experience demonstrating leadership in communications and community education; or equivalent combination of  related training, education, and experience.
• A driving record that meets the Authority’s driving standards.

WHY SHOULD YOU APPLY?

• Excellent Benefits Package, including $0 cost to employee Medical and Dental plan
• Generous 15% Company Paid Retirement Plan
• Vacation, Personal Leave, Sick Time, Paid Holidays
• Annual Incentive Award and Leadership Development Programs
• Tuition and Education Reimbursement of up to $7,000 a year
• Winner, 3 years in a row, of Best Places to Work in Southwest Florida!